Get in touch
Feel free to reach out, we're happy to help.
Email us
Product help support@packcad.com
Bug reports, feature requests, and questions about billing or subscriptions.
Reporting a bug
Please include extra information when submitting a bug report to support@packcad.com.
- Your browser and OS — Chrome 141 on macOS 15, for instance.
- Your dieline or project file, if you can share it.
- What you expected, and what happened instead. A screenshot usually says it fastest.
- The version number, in the top left corner of the app.
Faster than email
Check our docs and FAQ — most questions already have an answer there.